Say HI! Interview Series Episode 4: Nancy Harris

If you work at an HI-USA hostel you probably know Nancy Harris quite well – or at least you think you do. Nancy is the one and only HI-USA evaluator, visiting every hostel in the network at least once per year, and she has been doing so for 8 years. Listen as she shares her process and get specifics on how you can impress her the next time she pays your hostel a visit.