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HI USA. Let's Stay Safe, Together.

Hey there – long time, no see! Our doors are finally back open, and we couldn’t be more excited to welcome you back to our hostels.

When you arrive at any of our HI USA-operated hostels, you’ll notice things look a little different. To get an idea of what you can expect, take a look at how we’re protecting our guests and staff from the spread of covid-19. And, learn what you can do to protect yourself and others during your visit. Let’s stay safe, together.

 

At Check-In

Vaccine Protocol

Proof of vaccination against covid-19 is required at check-in through April 30, 2022 for all guests at the following HI USA properties:

HI Boston
HI Chicago
HI Los Angeles Santa Monica
HI New Orleans
HI New York City
HI San Diego Downtown
HI San Francisco Downtown

Proof of vaccination against covid-19 is required at check-in through at least May 31, 2022 at HI San Francisco Fisherman’s Wharf.

At this time, proof of vaccination is not required for guests at HI USA properties where there are no shared spaces (i.e., hostels currently operating as group or vacation rentals). Proof of vaccination is not currently required for guests at the following HI USA properties:

HI Pigeon Point Lighthouse
HI Point Montara Lighthouse
HI Point Reyes 
HI Sacramento

Masks

All HI USA hostels are following CDC recommendations and we encourage guests to do the same, but are not requiring masks. This applies  in all HI USA locations, even where local mandates do not require masks. We are following the CDC COVID-19 Community Level Scale, which recommends wearing a mask indoors where the Community Level rating is High regardless of vaccination status.

During Your Stay

Enhanced Cleaning

You’ll notice our staff frequently cleaning high-touch surfaces, like countertops and door handles, with EPA-registered disinfectants effective against the coronavirus. Throughout the day, bathrooms, lounges, and other shared spaces will be temporarily closed for cleaning. Dorm rooms will receive consistent cleaning, while private rooms and full-unit rentals will not be disturbed unless requested during your stay.

Amenities

Most amenities are still available at our hostels, including guest kitchens, game rooms, and luggage storage. Our on-site cafes and breakfast services are currently closed, but will begin to reopen later in 2022. Our staff will be happy to point you in the direction of great local coffee shops and the best spots for take-out nearby. Services and amenities vary by hostel so check the hostel’s page on hiusa.org or email the hostel with questions about what may be available to our guests there. 

Suspended Activities

We’re just as bummed as you are that we have not yet been able to fully offer regular social activities like pub crawls, guided tours, or continental breakfasts. We are working to reintroduce these activities on a limited scale for the Summer 2022 season. But there are still plenty of opportunities to get to know your fellow travelers in the meantime. Where available, guests can still check out board games and pool cues & balls to use in our common rooms. Hostel staff are also happy to offer suggestions for self-guided walking tours and other local activities.

Behind the Scenes

Staff Training

All our hostel staff have received special training in new safety and cleaning protocols.

Staff Health

Our staff members monitor their own health and are instructed not to come to work if they are feeling ill. We’re also providing them with plenty of masks, hand sanitizer, and space to keep a safe distance from each other on shift and during breaks.

Industry Safety Standards

HI USA is proud to join other accommodations providers around the world in declaring that we adhere to the WYSE Travel Confederation COVID-19 safety standards, in addition to the standards issued by our national, state and city authorities.

Badge for WYSE Travel Confederation COVID-19 Safety Standards declaration

 

Before Your Trip

Be sure to check local advisories prior to your trip, as local conditions can change rapidly. If you’re wondering whether your destination has local mask or vaccination mandates in place, here are some helpful resources to consult before your trip:

For general questions about what the Centers for Disease Control (CDC) recommends for travelers, please review the CDC’s guidelines for domestic travel and international travel.

Also, we understand your plans may change! If you need to change or cancel your reservation at a HI USA hostel, learn about your options based on your type of booking and how you made it.