We are happy to receive your package, however please be aware that we cannot accept packages unless the guest is already checked in (in house). If you are expecting something important such as a passport or credit card, please reach out to the Front Desk directly to inform them.

Please be sure to include your name on the package and send it to:

YOUR NAME c/o HI Boston Hostel
19 Stuart St.
Boston, MA 02116.

Please allow plenty of time for delivery, as we cannot receive packages for guests who have already checked out.

Bunk beds are assigned on a first-come, first-served basis. Please contact us in advance by emailing [email protected] if you have a strong preference for a top/lower bunk and we will do our best to accommodate you; however, please note that requests cannot be guaranteed.

Learn more about HI USA’s cancellation policy here.

Public transportation via the Silver Line (SL1 bus) is the most affordable way to get to the hostel from Logan Airport. The Silver Line is available between 5:30 a.m. and 12:15 a.m. and takes about 30 minutes, including a 10-minute walk to the hostel at the end.

• Take the Silver Line One (SL1) bus from the airport.
• Get off at South Station
• Walk up Essex St.
• Turn left on Washington St.
• Turn right on Stuart St.; the hostel will be on your right.

The SL1 is free from the airport, but costs $2.40 going to the airport.

Between the hours of 1 a.m. and 5 a.m., guests can take an Uber, Lyft, or a taxi from the airport.

Pets are not permitted at any HI USA hostels. We do permit service animals as identified by ADA guidelines. At all times, service animals must be under the owner’s control and never left alone.

We partner with the 40 Beach St. Garage to offer a discounted overnight rate ($24 for 24 hours) with validation at the hostel front desk.

Quiet hours are from 11 p.m. to 7 a.m. Please move conversations to the public areas on the 1st and 2nd floor during quiet hours.

There are no curfew or lock-out hours at the hostel. The hostel entrance is secured at night and is accessible with your guest keycard.

Guests can do their laundry in our guest laundry room. Washers and dryers each cost $3.50 per load. Laundry detergent is available to purchase at the front desk for $1.50.

Please speak to someone at the Front Desk in person. We are pleased to match any publicly advertised online rate* for additional nights booked directly through us. While we strive to keep you in the same room/bed, this is based on availability at the time of your request. The sooner you can let us know you’d like to extend, the better. Please let us know no later than check-out time (in most cases, 11 a.m.) on the day of your scheduled check out.

*Offer applies only to newly added room nights and cannot be applied to existing reservations.

The lockers in HI Boston’s dorm rooms are 15.5 inches by 28 inches by 15.5 inches.

We encourage you to bring your own padlock. If you need a padlock for your locker, we sell them at the front desk for $8.

Yes.

There are hairdryers in our private rooms. Dorm guests, just ask at the front desk and we’ll be happy to lend you a hairdryer.

All linens are provided. If you need additional linens, please request them at the front desk. Camping equipment, sleeping bags, and personal linens are not permitted in the dorms.

There is an indoor bicycle rack located on the first floor of the hostel. Please bring your own lock.

We are happy to store Powered Mobility Devices (PMDs) such as e-bikes, scooters, or e-skateboards/hoverboards during your stay. Note that we do have several rules in place for the safety of our staff and guests.

• We can only store devices with a holographic sticker confirming they comply with UL (Underwriters Laboratories) Certification or EN 15194 Certification (Conformité Européenne).
• PMDs may not be charged inside the hostel building.
• PMDs may only be in designated zones of the hostel, and never in guest rooms.
• Batteries must remain attached to PMDs at all times while on the hostel premises. Batteries are not allowed in guest rooms.

If you have questions about any of these policies, please contact us directly in advance of your stay at [email protected].

14 consecutive nights or 21 nights per calendar year.

Yes! We host free tours, events, and activities for our guests every week. Check out a snapshot of our weekly activities here; you’ll get access to our full calendar of activities after booking.

Yes! We have lots of shared workspaces throughout the hostel. We also have our library that is available to rent by the hour should you need a quiet space without interruption. There is free, fast, reliable WiFi throughout the property including common spaces, dorm rooms, and private rooms. And our nightly quiet hours and comfy rooms — with outlets, reading lamps, privacy curtains, and assigned lockers for each bunk in dorm rooms, and desks in private rooms — will leave you well rested so you can keep doing your best work.

On your off hours, meet fellow travelers and get to know the city by joining our free walking tours and chill in-hostel events.

Learn more about HI USA hostels for digital nomads

Minors traveling with a parent or legal guardian are welcome at all HI USA hostels. While we encourage guardians traveling with children to book private rooms for their comfort, we do allow minors in dorm rooms.

For safety reasons, children over 2 years old must have their own bunk bed in dorm rooms, and children under 7 may not sleep in top bunks. Emancipated minors traveling on their own, or other minors traveling alone with parental or guardian consent, should contact the hostel directly for more information on policies and booking instructions.

HI Boston hostel is in an excellent neighborhood for visitors to Boston. We are surrounded by theaters, restaurants, and nightlife. We’re centrally located just a few minutes’ walk from Boston Common, the Boston Public Garden, and the Freedom Trail. We’re also just a quick walk from multiple subway (T) lines and South Station, where you can catch trains and buses out of town or the Silver Line bus to Logan Airport.

Early check in and late check out are both available for purchase. Please see the front desk for availability and pricing.

If you arrive early on the day of check in, we will store your luggage for free until your room is ready. After check out, you may store your luggage for free until 1 a.m. After that, storage is $3 per bag.

We accept all forms of debit and credit cards including Apple Pay/Google Pay/tap to pay. We also accept cash (with an additional deposit). We capture payment in full at check-in (or prior to, in cases of non-refundable rates).

All guests must present a valid (non-expired) government-issued photo ID (physical originals only; we cannot accept digital versions or photocopies) upon check in.

Anyone under the age of 18 must be accompanied by a parent or legal guardian.

Yes.

Outside guests are allowed in the lobby until 9 p.m. They are not permitted upstairs or in the dorm rooms.

Send us an email at [email protected]. If we’ve found your item, we will work with you to get it sent back. You’ll only need to cover the cost of shipping.