Yes. Please be sure to include your name on the package and send it:

c/o HI Hyannis Hostel
111 Ocean St, Hyannis, MA 02601

Please allow plenty of time for delivery as we cannot receive the package once you are no longer a guest.

Bunk beds are assigned on a first-come, first-served basis. Please contact us in advance by emailing [email protected] if you have a strong preference for a top/lower bunk and we will do our best to accommodate you; however, please note that requests cannot be guaranteed.

Learn more about HI USA’s cancellation policy here.

From Boston Logan International Airport, we recommend using Peter Pan bus line. They offer multiple daily busses from each airport terminal, and drop you approximately a 10-minute walk away from the hostel at the Hyannis Transportation Center.

The Hyannis Transportation Center is also the arrival and departure point for busses to and from South Station in Boston (a quick walk from HI Boston hostel) and other Massachusetts cities.

Pets are not permitted at any HI USA hostels. We do permit service animals as identified by ADA guidelines. At all times, service animals must be under the owner’s control and never left alone.

Free guest parking is available onsite for hostel guests on a first-come, first-served basis.

Yes, quiet hours are 10 p.m. to 7 a.m.

No. However, only registered guests who have already checked in will have access to the building after 10 p.m.

Unfortunately, we do not have guest laundry facilities available at the hostel. Our staff is happy to help direct you to the nearest laundromat.

Please speak to someone at the Front Desk in person. We are pleased to match any publicly advertised online rate* for additional nights booked directly through us. While we strive to keep you in the same room/bed, this is based on availability at the time of your request. The sooner you can let us know you’d like to extend, the better. Please let us know no later than check-out time (in most cases, 11 a.m.) on the day of your scheduled check out.

*Offer applies only to newly added room nights and cannot be applied to existing reservations.

There are small personal lockers located on the second floor of the hostel, approximately 10 inches x 10 inches x 10 inches (25.4 cm x 25.4 cm x 25.4 cm) in size. These are suitable only for small items such as wallets and passports.

We encourage guests to bring their own locks. If you do not have one, you can purchase one at the hostel front desk.

The hostel does not have an elevator, however the hostel kitchen and lounges are all located on the first floor of the main building and are accessible by ramp. Some guest rooms are located up one flight of stairs.

Wheelchair users, please email the hostel in advance of your stay so we can ensure you’re assigned to an accessible room.

Yes, there are window-mounted air conditioning units in all of the dorm and private rooms at the hostel.

Hair dryers are available to borrow from the front desk.

All towels and linens are included in the cost of your stay.

Yes, there is a bicycle rack outside the hostel. Please bring your own bike lock.

The maximum length of stay is 14 nights per season.

While we do not offer hostel-led activities at this time, we encourage you to check out our local tour partners to make the most of your visit to Cape Cod!

Digital nomads will find fast, free, reliable WiFi throughout HI Hyannis hostel, and lots of comfortable spots to set up with a laptop in the hostel’s common rooms. There is one desk at the hostel with some privacy for remote workers who need to make phone calls.

Our nightly quiet hours and comfy rooms will leave you well rested so you can keep doing your best work.

Learn more about HI USA hostels for digital nomads

Minors traveling with a parent or legal guardian are welcome at all HI USA hostels. While we encourage guardians traveling with children to book private rooms for their comfort, we do allow minors in dorm rooms.

For safety reasons, children over 2 years old must have their own bunk bed in dorm rooms, and children under 7 may not sleep in top bunks. Emancipated minors traveling on their own, or other minors traveling alone with parental or guardian consent, should contact the hostel directly for more information on policies and booking instructions.

Outside guests are allowed in the hostel lobby until 9 p.m. They are never allowed in the hostel dorm rooms.

Our neighborhood is an ideal home base for travelers to Hyannis and the greater Cape. We are located directly across the street from the harbor, where Hy-Line ferries depart daily for Nantucket and Martha’s Vineyard. We’re also just a short walk from Main Street, the Hyannis Transit Center, and several beaches.

Please note that check in is available until 10 p.m, when our front desk closes for the evening. If you expect to arrive after 10 p.m., you must notify us in advance. If we do not hear from you and we are unable to contact you, we cannot guarantee that a staff member will be available to assist you or complete your check in after hours.

Thank you for your cooperation and understanding.

To notify us of a late check in, send us an email at [email protected] or call us at +1 (508) 775-7990.

Early check in and late check out are both available for purchase. Please see the front desk for availability and pricing.

Free luggage storage is available on a first-come, first-served basis. Please note space is limited.

We accept all forms of debit and credit cards including Apple Pay/Google Pay/tap to pay. We also accept cash (with an additional deposit). We capture payment in full at check-in (or prior to, in cases of non-refundable rates).

All guests must present a valid (non-expired) government-issued photo ID (physical originals only; we cannot accept digital versions or photocopies) upon check in.

Anyone under the age of 18 must be accompanied by a parent or legal guardian.

Yes, you’re welcome to continue using the hostel common spaces until 9 p.m. on the day of your check out.

Please send us an email. If we locate your item, we will send it to you and you’ll only need to cover shipping.